Frequently Asked Questions
We're here to answer all your questions — so you can shop with complete confidence and peace of mind!
Yes, if the item isn’t the right fit for you, you can return or exchange it within 14 days of delivery.
Items must be unused, unworn, and in their original condition with tags attached.
Simply contact us by email and we’ll gladly assist you with the return process.
We typically process your order within 1–2 business days.
Delivery times after processing:
- USA: 1–2 business days
- Spain: 4–8 business days
- Rest of Europe: 4–8 business days
- Rest of the world: 4–8 business days
You'll receive a tracking link by email so you can follow your order every step of the way.
We accept all major payment methods:
- Credit & debit cards (Visa, MasterCard)
- Apple Pay & Google Pay
- Other secure payment options available at checkout
Yes, we offer free shipping on all orders — no minimum required.
Your order will always be shipped as quickly as possible with tracking included.
No worries — if the size isn’t right, you can exchange it for a different size or request a partial refund.
Just reach out to us and we’ll help you find the best solution.